Frequently asked questions
Can't find the answer? Write to us and we'll get back to you the same day.
General
Do I need to install anything, or have someone come over?
No. You sign up online, set up your menu in the browser and print the QR codes on your own printer or at a print shop. Servers sign in from their phone with a link and a PIN.
Do guests need to download an app?
No. They scan the QR code with the phone camera and the menu opens in the browser, on iPhone and Android.
Do I need a tablet or a printer?
Not necessarily. Servers work from their own phone. For the kitchen any tablet or computer is enough, and with an 80 mm thermal printer it prints tickets too.
Can I change dishes and prices myself?
Yes, from the admin, whenever you like. Changes show up right away, without reprinting the QR codes.
Can you set up my menu for me?
Yes. Our done-for-you setup ($99 one-time) enters your menu, translations and photos. Ask for it from Admin → Help or the contact form.
Menu and guests
Which languages does the menu speak?
English, Spanish, French, Italian, German, Greek, Dutch and Polish. It opens in the language of the guest's phone, and you can hide the languages you don't need.
Can guests pay from their phone?
Not yet in the United States; it is coming soon. Today guests order and ask for the check from the phone, and you close the check on your POS as you do now.
Does it replace my POS?
No, it works next to it. Orders go through the server, who rings them up on your POS as today.
Subscription
How does the free trial work?
For 14 days you get every feature, without a credit card. If you don't continue, the menu stops showing to guests, but your menu, QR codes and history stay saved.
We are seasonal. Do we pay all year?
No. Pause your subscription in the months you are closed, free of charge, and continue next season.
Is there a contract?
No. You pay monthly and stop whenever you like. Pay yearly and you get 2 months free.
Try it in your restaurant.
14 days free, no credit card and no contract. We can set up your menu for you.